Privacy Policy

Last Updated: 11 September 2026

Tabi respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share and protect your information when you visit tabi.ae, contact us, submit an inquiry or use our travel and booking services.

By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

Full name
Email address
Phone or WhatsApp number
Travel dates
Number of adults and children
Pickup location
Tour or experience preferences
Booking and inquiry details
Messages or special requirements
Payment and transaction-related information
Any other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website, date and time of visits and general website usage information.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and quotation requests
Process and manage bookings
Confirm tours, activities, transfers or experience arrangements
Communicate important booking information
Provide customer support
Contact you through email, phone or WhatsApp
Coordinate services with relevant tour operators or service providers
Process or confirm payments
Improve our website, services and customer experience
Prevent fraud, misuse or security issues
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

3. Booking and Travel Information

When you make an inquiry or booking, we may need to share relevant information with third-party service providers responsible for delivering your selected experience.

These may include:

Tour operators
Activity providers
Transportation companies and drivers
Hotels or accommodation partners
Attraction operators
Ticketing providers
Other travel-related service providers

We only share information reasonably necessary to arrange or fulfil the requested service.

4. Payments

Where online payments are available, payments may be processed through third-party payment service providers.

Tabi may receive information confirming your payment and transaction status. Depending on the payment method used, payment card information may be collected and processed directly by the payment provider rather than by Tabi.

Payment providers operate under their own privacy and security policies.

5. WhatsApp, Email and Communication

If you provide your phone number or contact us through WhatsApp, we may use WhatsApp to communicate with you regarding:

Your inquiry
Quotations
Booking details
Pickup arrangements
Changes or updates
Customer support

If you provide your email address, we may use it for booking confirmations, responses, service-related communication and other information relevant to your request.

Your use of WhatsApp or other third-party communication services is also subject to the privacy policies of those providers.

6. Cookies and Similar Technologies

Tabi may use cookies and similar technologies to help the website function properly and understand how visitors use the website.

Cookies may be used for purposes such as:

Remembering preferences
Improving website performance
Measuring website traffic
Understanding visitor behaviour
Supporting analytics
Improving marketing effectiveness
Maintaining website security

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics and Third-Party Services

We may use third-party services to understand website performance, visitor activity and marketing effectiveness.

These services may collect technical information such as device information, browser information, IP address and website interactions. Third-party providers process information according to their own privacy policies.

8. Marketing Communications

Where permitted, we may occasionally contact you regarding relevant offers, experiences, services or promotions.

You may request to stop receiving promotional communications at any time. Service-related communications concerning an active inquiry or booking may still be sent where necessary.

9. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary for:

Completing a booking
Delivering a tour or experience
Processing payments
Providing transportation
Website hosting and technical services
Communication services
Analytics
Customer support
Fraud prevention
Compliance with legal requirements

10. International Data Processing

Some of our technology, payment, communication, analytics or service providers may process information outside the country in which you are located.

Where applicable, we take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable data protection requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

Managing inquiries
Completing bookings
Providing customer support
Maintaining transaction records
Meeting accounting requirements
Resolving disputes
Preventing fraud
Meeting legal or regulatory obligations

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion where applicable
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your data is used

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

14. Children's Privacy

Our website and services are not intended for children to independently submit personal information without the involvement of a parent, guardian or responsible adult.

Where information about children is required for a family booking, it should be provided by an authorised adult.

15. Third-Party Websites

Our website may contain links or integrations connected to third-party websites, payment providers, attractions, travel operators, social media platforms or other services.

Tabi is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

16. Legal Requirements

We may disclose personal information where reasonably necessary to:

Comply with applicable laws or regulations
Respond to lawful requests from authorities
Protect our legal rights
Protect customers or other individuals
Investigate suspected fraud or misuse
Enforce applicable terms and agreements

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or legal requirements.

The latest version will be published on tabi.ae with an updated revision date. We encourage you to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Tabi:

Tabi
Email: info@tabi.ae
Phone: +971 58 969 3191
WhatsApp: +971 58 969 3191
Website: tabi.ae